Customer Testimonials
Tory was great to deal with. We negotiated the deal ahead of time, she was very responsive. I was on a tight time line on the day I was picking the car up and she had everything ready for me when I got there, was very professional, and a pleasure to deal with. The GM Bernard is also a very nice guy and got personally involved in the transaction. Overall it was a pleasant experience and clean car. Jennifer in finance was also great. She got all the sales documents ready to go, no pressure in offering all the add ... Read More DealerRater - Mar 17, 2025
I found treasure coast to provide a very good service backed by great communication and well organised which may for a good experience
This was the best experience I've ever had with any dealership, without question. Bernard, Joshua, and Alex, in addition to the entire staff, were nothing short of exceptional throughout the experience. The feeling of knowing you're truly being cared for is something that is very difficult to find in any transaction, let alone purchasing or leasing a new vehicle. I am a customer for life.
Me encantaria agradecer y felicitar por su excelente atención carisma y trabajo al agente Noslen Gonzales. salí muy satisfecha con la elección de mi coche muchas gracias haces un excelente trabajo
A few days ago I was at the dealer to check something about the car and of course, the first person who assisted me was the seller, Noslen González, he was the one who helped me when I did business with the car almost a year ago, and I am grateful for his help this time too. He is always attentive, kind, concerned and willing to help in everything, I must also thank the Service person who attended me José L Bringas. Really, I always leave the dealer calm because I feel that they help me look for solutions. ... Read More DealerRater - Feb 7, 2025
Helpful good courteous service and staff Were able to answer questions and keep me updated on repairs
Luca the salesman very knowledgeable and polite general manager Bernard kept his word very professional super nice guy
PLEASE READ !!!
I recently purchased a 2021 Mercedes-Benz GLE AMG 53 from Land Rover Treasure Coast, and I couldn’t be happier with my experience. From start to finish, the entire process was seamless and enjoyable, thanks to the incredible team there.
Josh, my sales representative, was phenomenal. He was knowledgeable, patient, and went above and beyond to make sure I had all the information I needed. He made the car-buying process stress-free and even exciting, which isn’t something you hear often!
The General Store Manager, Bernard, was equally amazing. His professionalism, warmth, and genuine care for customer satisfaction really stood ... Read More DealerRater - Jan 28, 2025
Beware of misleading advertising! They don't respect the sales that they show on the website. At the end they charge you the whole price and blame the credit that the bank has approved. They also make you believe that you need additional coverages that you actually won't need. They don't give you the option to do by yourself the car registration on your own and they charge you double for it. Better go to a different dealer! They take advantage from people!
Bernard refused to add graciously the missing floor rubber mats for the 2013 Range Rover Evoque that I was getting ready to buy. The dealership cost would have been about 50.00 $ - I therefore canceled the deal. That was on Dec 19th 2024. As of today Jan 23 2025 the car is still sitting on their lot despite their lowering the price by 2,500 $ not to mention the daily financing interest the dealership adding up !!!! Bernard was very clumsy not accepting my request. Since then, I move on and bought another brand new car from another dealership who was very happy to get my business…
Robert in service was great to work with and was very helpful with the issue we were having.
Spoke with Robert explaining that where a loner vehicle was not available for weeks, that I could not wait that long. He was good enough to have the vehicle looked at the same day it was towed and determined the problem. Fortunately it was an easy fix and I have the vehicle back the next day.
Service from all persons involved was very nice and efficient. After sale service also very good
The experience with the service representative was fantastic and kept me appraised of the car servicing and costs estimates the entire way through the process. Very impressed and looking forward to working with the department again.
Very nice experience. Steve in sales and Mike in service were very helpful with helping out with my purchase and responded greatly to my questions
My wife and I rotate cars when we travel to our second home sometimes for months at a time.
Twice when we returned home the battery in my Passat TDI was dead even though the battery is less than a year old. Both times I exchanged the dead battery for a new one where I bought the battery (COSTCO).
The COSTCO associate, seeing my past history on dead battery's, mentioned that I might have a control panel issue due to possible system low voltage and suggested a trip to the dealership.
Upon speaking with Palmetto 57 Volkswagen's Service Manager, ... Read More DealerRater - Dec 17, 2024
Frank is always there to take exceptional care of my vehicle and its always a great experience
Luka was great to work with! I would highly recommend him! I had a great experience.
Had a repair led by Jennifer it was exceptional please give my thanks .. she was very helpful and understood my request. My Land Rover was delivered to me in a very good shape. Congrats, Jennifer and thank you for your great help .
I took my car there for service including replacing the front headlights. Jennifer xxxxx was my agent . She received me very well and took care of me immediately. She took photo of an issue I had with one of front trim and a few scratches caused by that rim while driving to the dealership. May items had to be done which I had approved her to fulfill. She loaned me a car to go home and I returned a couple days later to retrieve my Discovery Sports. She exerted due diligence and professionalism and good customer relations skills and want ... Read More DealerRater - Dec 7, 2024
This dealership is awesome because of my sales representative Ms. Jennifer B... Thank you Ms. B...
Alfred Fernandez-Morrell and his team were fantastic! Zac Phillips made the process very smooth. he is very patient.
Amazing, Amazing Experience! Third family car picked up from Palmetto57 Nissan at 16725 NW 57th Ave, Miami Gardens, FL 33055. The family are huge Nissan lovers. Thank you again, Gabriel Torres, for this third quick and easy transaction. You are the MAN! Literally! By far the best service, professionalism, knowledgeable, detailed sales person that I have ever dealt with in my 30+ years of buying and leasing cars. Also, I want to thank his boss Joseph Callava, who is always on call to make those numbers a reality, and lastly, Mr. Willam at financing for a clean and simple signing. If you are ... Read More DealerRater - Nov 18, 2024
Excellent customer service, Good people to deal with. Yearlys always on top of the things. Thank you
We had an exceptional experience purchasing our Honda Odyssey. From the moment we walked in, the staff was welcoming and professional, and they truly listened to our needs. The sales representative took the time to review the vehicle with us and also got to know us as a person. The entire process was smooth, transparent, and hassle-free. The team went above and beyond to ensure we were comfortable with our decision. We highly recommend the Jaguar Land Rover Treasure Coast dealership to anyone looking for a top-notch car-buying experience! Thank you for helping our family with purchasing the vehicle we ... Read More DealerRater - Nov 16, 2024
I've been a client of VW Palmetto57 for over six years. I did my 3rd car purchase and I couldn't be happier to refer Leonardo Roca as a sales person. He has taken care of me during all these years and you can count with the fact that he will go the extra mile to make sure you have the best experience and service possible.
The atmosphere is very welcoming. The staff is not pushy. It was a nice service.
Marcie Roberts is always amazing! She’s incredibly patient and highly knowledgeable, making every experience a breeze. Throughout the entire service, she keeps me well-informed with timely updates. I've been lucky to have her as my representative for two years now, and I truly appreciate her exceptional service!
Bring my Passat Rline for service, as usual Daisy bring me an excellent service. My car was ready the same day. I had been doing service business in Palmetto 57 Volkswagen for 7 years and Daisy is my Service Rep. If you need to bring your VW for service, please ask for her.
First time at this dealer for service, so I (Mario R.) was concerned on how I would be treated. However, from the initial contact (over the phone) I was impressed w/my service advisor Ms. Daisy Z. She went over my request and offered options, promptly getting back to me with a diagnosis and an initial estimate which she at my request, discussed with the technician and the Parts department, answering all my questions. When the car was ready she promptly contacted me and provided me with the finals costs, with no surprises. I am very, very pleased with the ... Read More DealerRater - Oct 30, 2024
Nunca doy 5 estrellas aunque el servicio haya sido excepcional, uno porque siempre se puede mejorar y otro para que no bajen la guardia, pero si el servicio fue excelente
Car was properly serviced and happy with their honesty and results. Everything came out great. Will continue to come back.
Profesional service Fast service and on time The personal is excellent attention The service department open on time They bring
From the moment I stepped in, the team was ready to assist. The representative I dealt with greeted me warmly and demonstrated an impressive knowledge of the recall process, explaining it in clear, simple terms. Often, car issues can feel intimidating, especially for those who aren’t mechanically inclined, but a helpful and patient service agent can make all the difference. Not only did they address my immediate concern—the recall—but they also checked the vehicle for other potential issues, ensuring it left the dealership in peak condition. Beyond just handling the recall, the staff went above and beyond ... Read More DealerRater - Oct 10, 2024
Friendly staff, great selection, competitive prices, excellent service, clean facility, and a smooth buying experience.
All i could say my service advisor Ricardo goes above in beyond in helping me with all my vehicle service needs! Exceptional customer service!
Excellent service, and professional. This is my 2nd lease, and I am very happy. The team very kind and professional. I got what I needed.
They were able to fixed all the noises in my car after a long time. Luis was great.
Very loyal to customers They take of you as soon you get there Very professional
Robert Anderson in your service department management is exceptional. Knowledgeable, customer focused, professional, friendly. You need to find more of him!! George Henninger
Called the dealer and told them I was coming to see and drive a used car. They told me they’d have it ready for me to see. I drove 45 minutes and was told I couldn’t test drive it until I bought it. I was told it was to prevent people from taking a joy ride. I drove my 911 to the dealership. LOL! As a cash buyer I was completely insulted by the bush league behavior of this dealership.
Wonderful!!! They are amazing. Land Rover Treasure Coast has an amazing team. They went above and beyond.
Excellent service, knowledgeable representatives, it takes long to leave the dealer but you leave happy and they work the best they can to give you what you want
Transparency with exceptional service. From sales to finance and to the general manager. All three individuals involved are the perfect team. I am a repeat customer that will continue to come back.
The team is very welcoming and helpful. This is my 4th lease with this dealer and it has always been a great experience.
I have been doing business with Palmetto57 Volkswagen for about 5 years. Today I am updating my review because a few days ago I updated my lease to a Tiguan 2.0T SE R-LINE and I had the best experience working on this new car with Noslen Gonzalez. He was very helpful with the contract, explaining every detail, getting me the best payment and above all his attention is worth 1M dollars. If you want to get the complete package of experience, quality, speed, price, and energy ask for him, I totally recommend him.
I will keep coming back. Keep it up. Great team, and excellent customer service. I wish I would find before.
I was hoping to get a better lease agreement according to the Rogue advertisement and this is my 11th lease from Nissan.
Second time to buy from this dealer always great service from our sales lady to the repair service.
I would like to thank Daisy for such a wonderful job. You should send her to Doral to train them because they have no idea on what it means to provide good customer service. FYI I purchased my car here at Palmetto and this is where I will continue coming for service from now on.
Couldnt have asked for a better service. I got all the help i needed and got what i was looking for.
My husband is a “car guy” and has purchased mamy over the years, he said this dealership gave the best service he ever experienced
Competent, friendly, the waiting room is clean and comfortable, the young lady that works at the reception desk is a real asset.
Friendly staff. Comfortable showroom. Helpful and attentive in every way. I would recommend it highly
My car was serviced quickly efficiently and cost effective. Carlo’s is a great service advisor that always helps me in the moment.
Like the Owner Roger Tovar says on TV ads, 'we make it easy' With people like Carlos Rodriguez and Francisco Picado in the Service Departments, Palmetto 57 delivers that message!
Since I bought my Rougue in May 2015, I have being taking my car for service to Palmeto Nissan. I am very satisfied with the service, it is always done and a reasonable time. Everyone there is kind and courteous.
I was very welcome by Yasmany who helped to get the payment that I wanted to and the vehicle that I wanted. The whole paperwork took minutes, I was pleased with Yasmany and the whole Volkswagen’s team that helped me to get my car. Ask for Yasmany when you go to Palmetto57 Volkswagen, highly recommend.
Good service el que me atiende muy amable siempre me explica todos sobre mi auto
Very nice and professional. The service department always gives you excellent service. Always clean and friendly.
Michael is a great manager that goes above and beyond for the customer!!! Thank you
Servive advisor goes above in beyond to make sure everything is okay with car during visit.
Excellent Communication maintained at all times with the service agent at the dealer. Fair pricing on items needed to be corrected.
(Translated by Google) Excellent reception, attention and services!! Thank you so much!! (Original) Recepción, atención y servicios excelentes!! Muchas gracias!!
Excellent customer service, my car was maintained, free car wash and free ride. I was pleased
I recommend maintaining service from Palmetto57 WG, it was very complete and executed for competent technicians. Along with the service they brought me car washed and cleaned.
Friendly, professional, timely, clean overall an excellent business with great people. Congrats.
(Translated by Google) Of the best (Original) De lo mejor
Key to the success of this service depart is Robert, my service advisor. The bad news is I do not get to see/interact with Robert enough. The good news is this is a direct result of the totally professional job he does servicing our three vehicles. Nothing gets overlooked and he always keeps me in the loop during the process. There is none finer!
(Translated by Google) Excellent service and attention. (Original) Excelente servicio y atención.
(Translated by Google) Good and friendly treatment, good job. (Original) Buen trato y amable, buen trabajo.
Liked that the sales manager desk seemed to be in the main show room. If he was needed, he was right there. I think they have good team chemistry and they take care of any situation quickly. Will travel over 70 miles to have this dealership maintain my new purchase. Good job Palmetto 57...
(Translated by Google) The seller is very attentive. With a lot of patience and kindness I came out very satisfied with my Taos (Original) Muy atento el vendedor. Con mucha paciencia y amabilidad salí muy satisfecha con mi Taos
Excellent customer service, very friendly/caring staff, and nice vehicle selection from the sales team at Treasure Coast Jaguar. Even though I live over 100 miles away, I felt very welcome, heard, and at ease with the entire purchase process and delivery. Keep it up guys!
The service team was accommodating to my needs and completed the service in a timely manner.
(Translated by Google) A great place to get a car, the best service I have ever had in my life. The boy who served me, Pedro Chimea, had all the patience in the world with me and my father. He gave me all the possible options, he had the necessary knowledge to resolve all my questions. All in all, a magnificent experience in this place with these guys!!! CONGRATULATIONS!!!!!
(Original)
Un lugar magnífico para obtener un auto, la mejor atención que he tenido en mi vida. El muchacho que me atendió Pedro chimea tuvo toda la paciencia del ... Read More Google - Jun 1, 2024
Excellent service. Customer service very fast. Deisy the girl who attended me is very nice and helpful.
Our service rep was excellent.
Awesome as Always can't say enough about this dealership awesome staff and committed to excellent Service experience..
We have purchased Volkswagens from Rick Case and from Volkswagen of South Miami. When shopping for our new VW we went to Rick Case, Gunther, and Doral VW. The experience at Palmetto 57 VW was by far the best experience we have had. Our salesman was Edel and he was phenomenal. He had a great personality he was very friendly. He was not pushy. He had great follow-up. It always felt like Edel and the finance team were on our side and really wanted to figure out a way to make the deal work. They were the only ones that were ... Read More Google - May 22, 2024
My sales person was very professional. I believe his name is Danny and I even had that delivery to my door ,very pleased.❤️
Huge Thank you to Jessica and staff for helping me on the upgrade of my grandmother’s lease! She truly shows dedication and went above and beyond in explaining the programs available and process and following up with me multiple times! I’m glad she truly made the process a breeze for us and that is hard to come around now a days! We love this location and recommend our friends. Thank you!!
(Translated by Google) I have been a Volkswagen customer since 2015. I have felt very satisfied with the attention and quality, I appreciate your great service. (Original) Soy cliente de Volkswagen desde el 2015. Me he sentido muy satisfecho con la atención y calidad, agradezco su gran servicio.
Great service, location and oustanding Service Advisor.Daisy Zabala is the best
I have been coming to daisy for years. She was able to correct things for me when it came to my service and get me in and out on a sunday morning.